Terms of Service

Ecomrio provides ecommerce-related solutions designed to support sellers in managing, recovering, and scaling their online businesses. These services include, but are not limited to, account reinstatement, brand approvals, account management, virtual assistance, violation resolution, and business support services.

By using our services, you confirm that:

• You are legally capable of entering into a binding agreement
• You will use our services only for lawful purposes
• You agree to comply with all applicable ecommerce platform policies

All services provided are based on the information and access shared by the client. Ecomrio operates as a service provider and does not control or influence final decisions made by third-party ecommerce platforms.

Clients are required to:

• Provide accurate, complete, and up-to-date information
• Respond promptly to requests for additional details
• Maintain compliance with marketplace rules and policies
• Avoid any activities that may violate platform guidelines

Ecomrio applies industry expertise and proven strategies; however:

• Outcomes such as account reinstatement or approvals cannot be guaranteed
• Final decisions rest solely with the respective ecommerce platforms
• Timelines may vary depending on the complexity of each case

• All services are provided on a prepaid basis unless otherwise agreed
• Pricing varies depending on the scope and complexity of the project
• Once a service has started or been delivered, payments are generally non-refundable

Refund eligibility depends on the nature of the service:

• No refunds are issued for completed work
• Partial refunds may be considered in specific cases at our discretion
• Custom or strategy-based services are non-refundable once initiated

Ecomrio maintains strict confidentiality standards:

• All client data, credentials, and business information are handled securely
• Information is used solely for service execution
• No data is shared with third parties without consent, except when required to perform the service

Our services involve interaction with third-party platforms. Ecomrio:

• Is not affiliated with or endorsed by any ecommerce platform
• Does not control platform policies, decisions, or actions
• Cannot be held responsible for account suspensions or restrictions imposed externally

Ecomrio shall not be liable for:

• Loss of revenue, profits, or business opportunities
• Account suspensions or delays caused by third-party platforms
• Issues resulting from inaccurate or incomplete client information

All content, strategies, and materials provided by Ecomrio remain the intellectual property of the company unless otherwise agreed. Unauthorized use, reproduction, or distribution is prohibited.

Ecomrio reserves the right to refuse or discontinue services if:

• Misleading or false information is provided
• There is a lack of cooperation
• The requested service involves unethical or policy-violating practices

These Terms of Service may be updated or modified at any time. Continued use of the website or services indicates acceptance of any changes.

For any questions or concerns regarding these Terms, please contact: